Support for the development, implementation and maintenance of policies, procedures, documents, systems, processes, records and work practices within the legislative and compliance framework

Support for a Continuous Quality Improvement approach 

Support for establishing, monitoring and training of Client Record & Management Systems

Support for the development, implementation and maintenance of Individual Client Service Agreements and other relevant service documentation.

Client Intake and Assessment Processing

Staff Recruitment, Induction and Training, Support and Supervisions

Client Allocations and Staff Roster Processing

NDIS Financial Plan Management, data verification, service bookings, claims, invoicing, and receipting, rejections and reconciliation

Follow up issues and concerns with the NDIS office

Work collaboratively with stakeholders

Support for Risk Management Processes and Incident Reporting