PROFESSIONAL SNAPSHOT

OPERATIONS | EXECUTIVE | FINANCE

Reliable remote support that keeps your business running smoothly.

About Me

Hi, I'm Vanessa — the face behind National Executive Services.

Based in Ballarat, Victoria, where I live with my partner of over 20 years and our two furry companions, I'm a remote professional with over 20 years of administration and customer service experience. My career has given me a broad and versatile skill set across many sectors, with particular depth in Health and Community Services, including Aged Care, Disability and Mental Health.

I've been a foundational admin and finance contributor in three start-ups, helping get the day-to-day operational and financial basics in place while organisations found their feet.

I provide reliable, hands-on administrative and operational support to organisations that need things to run smoothly without having to manage another staff member's day-to-day. I'm comfortable managing high-volume admin, keeping queues moving, and turning messy processes into ones that actually work. Accuracy, consistency and confidentiality aren't extras — they're the baseline.

I work remotely and independently. I learn your systems, fit into how your team already operates, and get on with the work without needing to be managed. Clients keep working with me because I deliver quietly and consistently — the kind of support you stop noticing because things just work.

I'm not looking to run your organisation. I'm here to take the operational load off your plate so you can focus on the parts of the business that need you.

How I Partner With You

I offer flexible support — from one-off project work to ongoing contract arrangements — covering everything from general day-to-day admin through to more specialised executive, finance and NDIS tasks.

I work within your existing systems and processes, respecting your security and privacy protocols. I'm a fast learner of new technology and get on with the job with minimal oversight.

Clients describe me as trusted, reliable and hardworking, with a "can-do" attitude, committed to delivering quality, accurate work

What I Can Do For You

General Administration

Inbox and calendar management, document preparation and proofreading, data entry, filing systems, and the everyday admin tasks that need doing but often get pushed aside

Executive & Board Support

Minute-taking, board pack preparation, managing executive calendars, and coordinating board and meeting requirements.

Operations & Systems

Maintaining organised digital workspaces, supporting Microsoft 365 and SharePoint environments, data entry, and keeping digital filing systems accurate and easy to navigate.

Clinical & NDIS Administration

Supporting mental health and disability organisations with day-to-day operational workflows, accurate record-keeping, and reliable administrative coordination.

Finance & Payroll

Accounts payable and receivable processing, payroll and superannuation processing within Xero, donor record management, and invoicing.

Mission

To deliver efficient, reliable administrative support that allows you to focus on opportunities, growth, and the parts of your business that matter most.

Values

Integrity - Standing firm in honesty, accountability and respect. I uphold high moral values in every partnership and ensure confidentiality, professionalism and trust remain at the centre of my work.

Commitment - Working collaboratively to drive business success through proactive, solution-focused communication. I show up consistently, reliably and with a genuine investment in your outcomes.

Excellence - A dedication to continuous learning and professional growth, grounded in the belief that balance and wellbeing are essential to long-term success — for both individuals and organisations.

Affiliates

Ready to reclaim your time and get your business running smoothly?

Get in Touch

Page updated

Report abuse